Terms and Conditions

Thank you for choosing Jorè Collection. Before making a purchase, we kindly ask you to review and understand our terms and conditions. By using our website and making a purchase, you agree to comply with these terms and conditions.

1. Product Availability

Our website offers a wide range of stylish and elegant dresses, including the popular Aroha Kaftan Simple Dress. However, please note that product availability is subject to change. We strive to keep our inventory up to date, but in rare cases, an item may become unavailable after you place an order. In such instances, we will notify you promptly and provide alternative options or a full refund.

2. Ordering and Payment

To place an order, simply add the desired items to your cart and proceed to checkout. We accept various payment methods, including credit/debit cards and PayPal. Please ensure that your billing and shipping information is accurate to avoid any delays or complications with your order.

3. Shipping and Delivery

We offer worldwide shipping for your convenience. The estimated delivery time will depend on your location and the shipping method selected at checkout. Please note that international orders may be subject to customs duties and taxes, which are the responsibility of the customer. We strive to process and ship orders promptly, but please allow for potential delays during peak seasons or unforeseen circumstances.

4. Returns and Refunds

We have a 30-day return policy for damaged or faulty goods. If you receive a defective or damaged item, please contact us within 30 days of receiving your order to initiate a return. To be eligible for a return, the item must be in the same condition as when you received it, unworn or unused, with tags, and in its original packaging. Please note that certain items, such as perishable goods, custom products, and personal care goods, are non-returnable.

If your return is accepted, we will provide you with a return shipping label and instructions on how and where to send the package. Once we receive and inspect the returned item, we will notify you of the refund status. Approved refunds will be processed within 10 business days and credited back to your original payment method. Please allow additional time for your bank or credit card company to process the refund.

5. Privacy and Security

At Jorè Collection, we take your privacy and security seriously. We utilize industry-standard encryption technology to protect your personal information during transmission. We do not store your payment details on our servers. For more information, please refer to our Privacy Policy.

6. Contact Us

If you have any questions, concerns, or need assistance, please don't hesitate to contact our customer support team. You can reach us via email at info@jlminternational.com.au. We strive to respond to all inquiries within 24 hours.

Thank you for choosing Jorè Collection. We appreciate your business and look forward to providing you with exceptional products and service.

By using Jore Collection, you are consenting to the  of information by Jore Collection.

If any changes to these policies occur, we will notify our customers by updating this section of our website. For further information please see our Privacy Policy.